Privacy Policy
Auvoraa is committed to protecting your privacy. We only collect the information necessary to provide and improve our services, and we handle all personal data with care. Your details are never shared with third parties for commercial purposes. This policy explains how we collect, store and use your information, the circumstances under which we may share it, and the rights you have over your personal data.
If you have any questions about our privacy practices, please contact us at info@Auvoraa.com.
Data Processing
Below you’ll find details on how we process, store and secure your information.
Website Platform
Our online store is hosted through Shopify, and we use Google Workspace and Klaviyo for communication and email marketing. Personal data collected through our website is shared with these service providers only to the extent necessary for technical support. They are bound by confidentiality and required to maintain appropriate security measures.
Our store uses SSL encryption and secure password protection to safeguard your data.
Email and Mailing Lists
We use professional email hosting to handle all correspondence securely. Technical and organisational safeguards prevent unauthorised access or misuse. We treat all email communication as confidential.
Purpose of Data Collection
We use your personal data solely to provide our services to you. Information you share is used only for that purpose and never for targeted marketing without your explicit consent.
Your data may be shared with accounting or administrative service providers when legally required; all such parties are bound by confidentiality agreements.
Automatically Collected Data
Our website automatically collects non-personal information such as anonymised IP addresses, browser type, and operating system to help improve performance and user experience.
Legal Obligations
In certain cases, we may be legally required to share information for tax or criminal investigations. We will comply only when necessary and within the scope of the law.
Data Retention
We retain your personal data as long as you remain a customer. Once you request deletion, your account and data will be removed except where required by law (e.g., for invoicing and tax purposes). Access to inactive profiles is restricted.
Your Rights
Under Australian privacy law, you have the following rights regarding your personal data:
Right to Access
You may request a copy of the information we hold about you. We’ll respond within 30 days via the email address you provided.
Right to Correction
You may request corrections to inaccurate or incomplete data at any time. Confirmations will be sent via email once updates are made.
Right to Restrict Processing
You can ask us to temporarily limit how we use your information. We will confirm when such a restriction has been applied.
Right to Data Portability
You can request that your personal data be transferred to another service provider of your choice.
Right to Object
You may object to the processing of your data at any time. Upon a valid objection, we will stop processing your information unless required by law.
Automated Decision-Making
We do not use automated profiling or decision-making systems that affect your rights.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The latest version will always be available on this page. If significant changes affect how we handle personal data, we will notify you by email.
Contact
If you have questions or concerns about this Privacy Policy, please reach out to us at info@Auvoraa.com.
